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18 Talks

Speaking

Conferences, user groups and webinars where I have shared my work.

Upcoming

Nothing scheduled right now — invitations welcome.

Past

  • Session Power Platform Community Conference 2026

    Recommended Architectural Patterns & Common Pitfalls for MCS Retrieval Agents

    "Why can't my agent read my Excel file accurately?" A walk through real customer scenarios where agents struggle with unstructured data: where RAG works well, where it breaks down on complex tabular content and large datasets, and how Dataverse, connectors, MCP-based approaches and modern orchestration patterns improve retrieval accuracy.

    27 Oct 2026

    Las Vegas, United States

  • Panel Power Platform Community Conference 2026

    Lost in the Agent Jungle: What to Use When?

    Copilot Studio, Microsoft 365 Copilot, Cowork, Work IQ, Agent 365 — the platform landscape has never been richer, or more confusing. A roundtable on creating clarity: when to use what, how to explain it simply across an organisation, and how to build adoption and enablement strategies that empower users instead of overwhelming them.

    27 Oct 2026

    Las Vegas, United States

  • Workshop Power Platform Community Conference 2026

    Deep Dive Into the New Copilot Studio: Engineering Enterprise Agents and Workflows

    A full-day, engineering-level workshop on the new Copilot Studio. How the agentic orchestrator plans and executes long-horizon tasks, how instructions and skills shape behaviour, and how to build end-to-end automations with the new workflow designer — event-driven and scheduled triggers, human-in-the-loop approvals, and error handling designed in from the start.

    25 Oct 2026

    Las Vegas, United States

  • Session Community Summit North America 2026

    From Buried Files to Trusted Answers: SharePoint Knowledge Grounding That Actually Works

    Why retrieval quality degrades on large or multilingual SharePoint sources, and how to correct it. How to configure metadata scoping and page-level citations so answers are precise and independently verifiable, and how to ground agents safely on sensitivity-labelled, permission-trimmed content.

    14 Oct 2026

    Nashville, United States

  • Session Community Summit North America 2026

    Plugging Agents into the Enterprise: Model Context Protocol Servers in Copilot Studio, End to End

    What MCP is and when to use a managed versus a remote MCP server in Copilot Studio. How to configure Entra delegated OAuth — including Dynamic Client Registration — without trial and error, and how to troubleshoot the common setup failures that silently block MCP connections.

    13 Oct 2026

    Nashville, United States

  • Session Community Summit North America 2026

    Beyond Chat: Building Autonomous and Multi-Agent Solutions with Enhanced Task Orchestration

    When to reach for autonomous triggers, multi-agent orchestration and Skills instead of a single conversational agent. How to design human-in-the-loop approval steps that keep autonomous agents safe and auditable, and how to read per-trigger run analytics to measure and improve reliability.

    12 Oct 2026

    Nashville, United States

  • Webinar CoreShift 2026

    Agentic AI: From AI Pilots to Enterprise-Scale Agentic AI

    Moving agentic AI from a successful pilot to enterprise scale is where the real challenge begins — architecture, governance, security, ROI and operational readiness all come into play. Practical approaches to designing, deploying and scaling agents with Copilot Studio, Microsoft 365 Agents, Azure AI Foundry Agents and Microsoft CoWork.

    15 Sept 2026

    Online, Remote

  • Webinar Copilot, Microsoft 365 & Power Platform product updates call

    Introduction of the GitHub Copilot Harness in Copilot Studio

    An introduction to the GitHub Copilot harness in Copilot Studio on the monthly Microsoft 365 product updates community call.

    1 Sept 2026

    Online, Remote

  • Workshop Microsoft Copilot Agents Architecture Bootcamp

    Microsoft Copilot Agents Architecture Bootcamp — New York City

    Three days of instructor-led architecture training: 16 modules and 10 hands-on labs covering agent architecture, knowledge and grounding, integration, governance, security and ALM. This edition was the first built on the new GitHub Copilot harness, delivered at Microsoft Times Square to a cohort of financial services customers and their partners.

    25 Aug 2026

    New York, United States

  • Webinar Acuvate

    Agent 365 Unlocked — Control, Govern & Scale Your Enterprise Agents, All in One Place

    A joint webinar with Acuvate on bringing an enterprise agent estate under a single point of control with Agent 365: the failure patterns that sink agent rollouts, the governance and discoverability practices that hold up at scale, how to grow an agent estate across an organisation safely, and the Acuvate Atlas Tenant Scanner in action. Presented with Satheesh Kothakapu, VP of Technology at Acuvate.

    28 May 2026

    Online, Remote

  • Workshop Copilot Studio Architecture Bootcamp

    Copilot Studio Architecture Bootcamp — Atlanta

    Three days of instructor-led architecture training for enterprise teams, spanning agent architecture, knowledge and grounding, integration, governance, security and ALM, with hands-on labs throughout.

    31 Mar 2026

    Atlanta, Georgia, United States

  • Webinar Power Platform Community Conference

    Ask the Experts: Strategic Insights from the Power Platform Community Conference

    I hosted this post-conference webinar, drawing together the strategic takeaways from the Power Platform Community Conference for people who could not attend in person.

    6 Nov 2025

    Online, Remote

  • Session Power Platform Community Conference 2025

    From Support Desk to Concierge: Elevating Customer Experience with Copilot Studio

    Taking a support experience past reactive ticket handling and towards something that anticipates what a customer needs, built on Copilot Studio. One of the conference’s highly attended sessions.

    28 Oct 2025

    Las Vegas, United States

  • Workshop Power Platform Community Conference 2025

    Copilot Studio in a Day — preconference workshop

    A guided, day-long preconference workshop taking attendees across Copilot Studio end to end, delivered ahead of the main conference programme.

    26 Oct 2025

    Las Vegas, United States

  • Webinar Acuvate

    Turn Slack into an AI-powered Workspace with Copilot Studio

    A webinar with live demos on bringing Copilot Studio into Slack: cutting the context-switching that fragments a working day, automating routine tasks where the team already works, and what that does for productivity. Presented with Satheesh Kothakapu, VP of Technology at Acuvate.

    23 Oct 2025

    Online, Remote

  • Workshop Power CAT Copilot Studio Architecture Bootcamp

    Power CAT Copilot Studio Architecture Bootcamp — Redmond

    Three days of instructor-led architecture training at Microsoft Redmond. I presented What’s New with Copilot Studio together with the bootcamp roadmap, and hosted the open AMA session with the cohort.

    15 Oct 2025

    Redmond, Washington, United States

  • Workshop Copilot Studio Architecture Bootcamp

    Copilot Studio Architecture Bootcamp — New York

    Three days of instructor-led architecture training for enterprise teams. I opened the hands-on labs and delivered modules on real-world envisioning and customer stories, a deep dive into generative orchestration, unlocking success with the Implementation Guide, an autonomous sales opportunity agent, MCP and computer-use agents, and a deep dive into the Copilot Studio Kit.

    1 Oct 2025

    New York, United States

  • Panel Techbridge CxO Alliance

    Human-Centric Innovation: Leveraging Agentic AI While Elevating Human Skills

    A cross-sector panel on where agentic AI belongs and where it does not: the autonomy it brings to task execution and decision-making, set against the empathy, ethics, leadership and cultural nuance it cannot supply. Hosted by Techbridge at Insight Global and moderated by Brian Benn, VP and CIO at Clark Atlanta University, with panellists from Insight Global and Jones Day.

    14 May 2025

    Atlanta, Georgia, United States