Rémi Dyon

Atlanta, Georgia, United States

Lead enterprise architecture engagements that help organisations design, govern, deploy and scale AI agents across Copilot Studio, Microsoft 365 Copilot, Copilot Cowork, Agent 365 and Microsoft Foundry — turning complex production scenarios into reusable architectures, implementation patterns and product feedback.

• · Built a decision framework for choosing between Microsoft 365 Copilot, Cowork, Agent Builder, Copilot Studio’s two harnesses, Scout and Microsoft Foundry — based on control, extensibility, execution environment, governance and workload type
• · Deliver architecture modules on orchestration, implementation methodology, MCP, computer use, governance and knowledge at the Copilot Agents Architecture Bootcamp, and shaped the programme’s operating model and reusable lab strategy
• · Developed enterprise governance and AI FinOps guidance covering agent access control, lifecycle management, evaluation cost, consumption visibility and service-principal automation
• · Lead cross-customer guidance on SharePoint retrieval, metadata filtering, MCP servers, connectors, authentication and grounded agent behaviour
• · Convert recurring customer blockers into structured product signals across interoperability, A2A and MCP, diagnostics, file processing, evaluation, observability and harness parity

Atlanta, Georgia, United States

Led a customer-facing Copilot Studio team responsible for strategic enterprise advisory, architecture, technical escalation, product incubation and reusable enablement — combining people leadership with direct customer engagement and product influence.

• · Managed and coached a distributed team of architects delivering advisory and production-shaped engagements across financial services, healthcare, retail, manufacturing, consumer goods and professional services
• · Directed an accelerated customer programme validating the GitHub Copilot harness, workflows, skills, modern orchestration and migration patterns
• · Established recurring field-to-product forums connecting customer architects with Copilot Studio engineering across knowledge, tools, governance, analytics and orchestration
• · Coordinated complex production escalations spanning performance, context length, authentication, deployment, billing and governance — separating product defects from design and implementation issues
• · Helped operate and deliver multi-day architecture bootcamps covering generative orchestration, implementation methodology, governance, MCP, computer use and the Copilot Studio Kit

Atlanta, Georgia, United States

Helped enterprise customers and partners adopt Microsoft Copilot Studio through hands-on architecture guidance, product feedback, reusable tooling, technical content and field enablement — a bridge between real-world implementations and the teams building the platform.

• · Contributed to the Copilot Studio Kit, the open-source toolkit for agent testing, evaluation, analytics, governance, inventory, review, debugging and lifecycle management
• · Helped develop and deliver the Copilot Studio Architecture Bootcamp, combining product concepts, implementation patterns, guided labs and direct access to subject-matter experts
• · Created and promoted implementation guidance on orchestration, instructions, knowledge design, authentication, ALM, analytics, testing and production readiness
• · Advised organisations on grounding strategies, Dataverse and SharePoint integration, custom connectors, APIs, workflow automation, Teams deployment and security
• · Explored document intelligence, runtime transcripts, dynamic visualisations, multi-model integration and relational-data grounding through advanced agent prototypes
• · Validated preview capabilities against enterprise scenarios and turned the findings into product requirements, troubleshooting guidance and reusable patterns

Atlanta, Georgia, United States

A bridge between business and IT, helping customers realise value from the Power Platform — from C-level stakeholders through to low-code makers and architects, and hands-on enough to build the proofs of concept myself.

• · Delivered a multi-year, multi-million implementation of a custom Copilot for the main website of a major cruise line — awarded Microsoft's "Living our Culture" award for the project
• · Recognised by peers and customers as lead SME for Microsoft Copilot Studio, supporting complex deployments across the US
• · Regular Executive Briefing Center speaker on Power Platform, AI transformation, automation and app modernisation
• · Power Platform Champion in the Power Up program, helping career switchers become Power Platform developers

Atlanta, Georgia, United States

Built a large-scale, user-friendly BI platform helping retailers achieve 2% year-on-year growth, owning solution architecture across every layer and ultimate responsibility for delivery.

• · Defined solution architecture and strategy for a next-generation BI platform built for performance and scale
• · Managed a portfolio of concurrent projects with measurable objectives, owning delivery and 24x7 operations
• · Provided technical direction to engineering teams and influenced the work of global cross-functional groups

Atlanta, Georgia, United States

Owned Supply Chain Insights, a scalable business intelligence product putting promotion, productivity and store planning data in front of the right people at the right time.

• · Led the creation of the Supply Chain Insights platform, owning the roadmap, architecture, design, development and implementation of the data platform, core framework and business applications
• · Worked across R&D, customers, marketing, sales, support and professional services to get it into production
• · Managed all pre-sales for the platform: market strategy, training material, RFPs and proofs of concept

International

Subject matter expert in supply chain management, leading functional design, technical architecture and roll-out of complex projects with more than thirty of the world's top fifty retailers and CPG companies.

• · Worked with 30+ of the top 50 worldwide retailers and CPG companies
• · Ran performance audits and code optimisation for 15+ key accounts worldwide, and prepared and executed the supply chain benchmarks behind them
• · Senior performance specialist in Oracle tuning, database performance audit, benchmarking and code optimisation
• · Fifteen years of international project experience across Europe, North America, North Africa, the Middle East and Japan

Sapporo, Hokkaido, Japan

Managed resources, budget, design and implementation of GOLD for Aldata's first Japanese customer — a demanding multicultural environment with tight budget, resource and deadline constraints.

International

Technical and functional consulting on the GOLD supply chain suite for seven major European retailers, alongside performance audit work and training delivery in French and English.

• · Delivered around 50 days of internal and external technical training, in French and English
• · Ran a two-month benchmark of the GOLD application on Oracle Exadata X-2 in an Oracle lab in Atlanta with a team of five experts
• · Covered every phase of delivery: functional design, technical architecture, business requirements, deployment, go-live, key-user training and change management

Paris, France

Maintained the GOLD supply chain applications for more than thirty international customers: bug analysis, correction, QA, delivery and follow-up across product, delivery and consulting teams.